These cartridges are designed to meet or in some cases even exceed the standards set by the OEM in terms of performance, print quality and page yield. What is a Compatible Product? A compatible cartridge is a cartridge that is not produced by the Original Equipment Manufacturer (OEM). After that, you must contact the OEM company directly. We will handle all warranty issues within the first 30 days of receiving the product. That warranty will vary depending on which brand you are purchasing, and we recommend that you visit the OEM website for exact specifications. Contact the place of purchase for a replacement.All OEM product comes with a warranty direct from the manufacturer. It is possible to get a Dell Series 9 cartridge with a bad sensor. Photo cartridge = black side(left side) Color cartridge = color side(right side) Now do the same for the Dell Series 9 color cartridge.īlack cartridge = black side(left side) Color cartridge = color side(right side)
make sure all the tape is off the cartridge and put the cartridge back in. Open the printer and take out the Dell Series 9 Black cartridge. This will reset any error messages the printer has. Now remove the power brick from the back of the printer for 60 seconds. If these are the Dell Series 9 ink cartridges that came with the printer, it's possible they are dried out and/or the sensors have failed. Article on refilling Dell ink cartridges.ĭell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website. Make sure the complete a print boxes are unchecked.ĭell Series 9 ink cartridges have a sensor in them that cannot be reset.
Make sure the print in black & white button is NOT checked.Īlso check start, control panel, printers, printer preferences, andvaced, more options. Start, control panel, printers, printer preferences. Now when you close the printer, it will print an alignment page. Make sure the tape is completely off it and put it back into place. Open the printer and take out the black Dell Series 9 ink cartridge. This reset any error messages the printer is getting. Now remove the power brick for 60 seconds. You are using Dell Series 9 ink cartridges, correct?Ĭan you print a color document on the scanner glass? B&W and color?
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